VLOG - Welcoming & Onboarding
As you may know a strong welcoming and onboarding experience is an essential component to your Talent Acquisition and Retention Strategy (TARS) and can significantly impact your organisation. In fact, a massive 82% of employees staying longer and produce better results when they have a positive experience so why do only 12% of businesses capitalise on the benefits of implementing a formalised process and do you feel motivated to take action and get ahead of the curve?
If you’ve experienced even a low-key onboarding process, you know its importance from how it made you feel. It likely helped you feel welcomed, part of the team from day one, supported, and confident in your decision. This sense of belonging not only set the stage for your success but also benefited the company by making you more productive faster, reducing your risk of becoming a liability, and increasing your likelihood of staying longer.
If those are the results of a low-key experience, imagine the impact of a comprehensive onboarding process that not only helps employees succeed but also makes them eager to grow with the company.
For businesses, the benefits are significant:
higher retention rates
quicker productivity
stronger, more unified team
A well-executed onboarding process creates a ripple effect of success across the organisation, benefiting everyone.
The basic framework of a comprehensive onboarding experience comprises of three key phases.
1. Pre-Boarding: This phase occurs between the hiring decision and the new hire’s start date and involves planning and preparation, such as organising the workspace and sending welcome materials. Effective communication during this phase helps the new hire feel valued and excited before they even start.
2. Welcoming and Onboarding: Starting on the new hire’s first day and continuing for at least the first three months, this phase includes introducing them to the company culture, team, and their role. It involves orientation activities, role-specific training, and regular check-ins to ensure smooth integration, clear expectations, and ongoing support.
3. Off-Boarding: When an employee is preparing to leave, effective off-boarding includes knowledge transfer, exit interviews, and ensuring a smooth transition for their replacement. This phase also provides an opportunity to gather feedback on the onboarding process and improve it for future hires.
By carefully managing these phases, you create a supportive and engaging experience that benefits both the employee, and the organisation so consider updating your practices or establishing a formal process if you haven’t already.
To make the right choice for your business today and implement a strategic and formalised Welcoming and Onboarding Procedure to drive your success for tomorrow, reach out to me today at 027 647 5000 or kayleen@ripple.net.nz.