PRIVACY STATEMENT
Your privacy is important to Ripple Recruitment Limited (Ripple).
Ripple is committed to respecting your privacy and protecting the personal information we hold about you. This Privacy Statement explains what personal information we may collect, why we collect it, how we use and share it, and the rights you have in relation to your information.
Ripple operates in accordance with the Privacy Act 2020 and the Information Privacy Principles that apply to the collection, use, storage and disclosure of personal information in New Zealand.
This statement applies to personal information collected through our website, by email, telephone, in person, through recruitment and employment-related activities, and through our other business interactions with you.
1. Who is responsible for your personal information?
Ripple Recruitment Limited is responsible for the personal information we collect and hold.
If you have any questions about how we handle your personal information, or wish to exercise your privacy rights, you can contact us using the details at the end of this statement.
2. What personal information do we collect?
The information we collect depends on how you interact with Ripple and the services we provide.
This may include:
Candidates and job applicants
your name and contact details
your CV, employment history, qualifications and skills
information about your career history, experience and employment preferences
information provided during interviews and recruitment processes
references and referee information
information obtained from previous employers or other relevant sources
information you provide about your availability, salary expectations and preferred employment opportunities
information relevant to your suitability for a particular position
information you provide through applications, forms, email, telephone or other communications with us.
Clients and business contacts
your name, position and contact details
information about your organisation and its people requirements
information relating to vacancies, recruitment and HR matters
information required to provide recruitment, HR, health and safety, training or other services
records of communications and interactions with Ripple.
Employees, contractors and other workplace-related individuals
Depending on the circumstances, we may collect information relevant to employment, contracting, workplace matters, leave, performance, health and safety, incidents, investigations, training and other employment-related activities.
Website users
When you visit our website, we may collect information such as:
your IP address
browser and device information
pages visited and interactions with our website
date and time of your visit
information submitted through website forms
information collected through cookies and similar technologies.
Where information collected through our website identifies you, or can reasonably be used to identify you, we treat it as personal information.
3. How do we collect your information?
We may collect personal information directly from you, including when you:
apply for a position
submit your CV or other documents
contact Ripple
complete a website form
request recruitment, HR, health and safety or other services
communicate with us by email, telephone, social media or in person
attend an interview, meeting, workshop or other Ripple activity
provide feedback or make an enquiry.
In some circumstances, we may also collect information about you from other sources where this is appropriate and lawful.
For recruitment purposes, this may include information from:
referees
previous or current employers
recruitment platforms and job boards
professional networking platforms
publicly available professional information
people who refer you to Ripple
other sources relevant to a recruitment process.
Where we collect personal information about you indirectly, we will take the steps required by the Privacy Act 2020 to notify you, unless an applicable exception applies.
4. Why do we collect and use your information?
We collect and use personal information where it is reasonably necessary for our business activities and the services we provide.
This may include:
providing recruitment and candidate services
assessing candidates for employment opportunities
presenting candidates to prospective employers
communicating with candidates, clients, referees and other relevant parties
conducting interviews and recruitment processes
carrying out reference and other pre-employment checks where appropriate
providing HR, health and safety, training and other people-related services
managing client and business relationships
maintaining business records
administering our website and online services
responding to enquiries and requests
improving our services and website
meeting legal, regulatory and contractual obligations
protecting the rights, safety and property of Ripple, our clients, candidates and other people
communicating information about Ripple, our services, events and relevant opportunities where permitted by law.
We will not use personal information for purposes that are unrelated to the reason it was collected unless permitted or required by law, or where you have otherwise authorised us to do so.
5. Recruitment and candidate information
If you provide your information to Ripple as a candidate, you understand that we may use that information to assess your suitability for employment opportunities and to provide recruitment services to our clients.
This may involve sharing relevant information with a prospective employer where we consider the opportunity appropriate for you.
We will only provide information that is reasonably relevant to the recruitment process.
If you have applied for a specific position but are not successful, Ripple may retain your information so that we can contact you about other opportunities that may be relevant to your experience and preferences, subject to our legal obligations.
You can contact us at any time if you would like to discuss or update the information we hold about you.
6. Disclosure of personal information
We may disclose personal information where this is reasonably necessary to provide our services, operate our business, or meet our legal obligations.
Depending on the circumstances, information may be disclosed to:
current or prospective employers
referees
clients and their authorised representatives
service providers who assist us in providing our services
technology and software providers
professional advisers
contractors or other organisations engaged by Ripple to provide services
government agencies, regulators or other organisations where required or permitted by law
emergency services or law enforcement where appropriate.
Where we use third-party service providers, we take reasonable steps to ensure that they only access and use personal information for the purposes for which it has been provided and in accordance with their obligations.
We do not sell or rent your personal information.
7. Overseas service providers
Ripple may use technology, software or service providers that operate or store information outside New Zealand.
Where personal information is disclosed to an overseas recipient, Ripple will take reasonable steps to ensure that the disclosure is permitted under the Privacy Act 2020 and that appropriate privacy protections apply.
8. Information security
Ripple takes reasonable steps to protect personal information against loss, unauthorised access, use, modification or disclosure.
The measures we use may include appropriate security practices, access controls, passwords, secure systems and other technical and organisational safeguards appropriate to the nature of the information we hold.
However, no method of storing or transmitting information electronically can be guaranteed to be completely secure.
If Ripple becomes aware of a privacy breach that is required to be notified under New Zealand privacy law, we will respond in accordance with the Privacy Act 2020.
9. How long do we keep personal information?
We retain personal information only for as long as it is reasonably required for the purposes for which it was collected, to provide our services, maintain appropriate business records, or meet our legal and regulatory obligations.
When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it, or otherwise anonymise it where appropriate.
10. Cookies and website information
Ripple's website may use cookies and similar technologies.
Cookies are small files stored on your device that can help a website recognise your browser, remember preferences and understand how visitors use the website.
We may use cookies and website analytics to:
operate and improve our website
understand how visitors use our website
monitor website performance
improve the user experience
support website functionality and security.
Some cookies may be provided by third-party services used by our website.
You can generally control or disable cookies through your browser settings. Disabling some cookies may affect the functionality of parts of our website.
11. Marketing communications
From time to time, Ripple may contact you with information about our services, events, workshops, employment opportunities or other information that we believe may be relevant to you.
Where required by law, we will obtain appropriate consent before sending commercial electronic messages.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting Ripple directly.
Unsubscribing from marketing communications will not prevent us from contacting you where the communication is necessary for an existing recruitment process, service relationship, contractual matter or other legitimate business purpose.
12. Links to other websites
Our website may contain links to websites operated by other organisations.
Ripple is not responsible for the privacy practices, security or content of those websites.
We encourage you to read the privacy statement of any external website you visit.
13. Your right to access your information
Under the Privacy Act 2020, you generally have the right to request access to personal information that Ripple holds about you.
You may also request that personal information we hold about you is corrected if you believe it is inaccurate, incomplete or misleading.
If you make a request, we may need to verify your identity before providing or changing information.
There are circumstances where the Privacy Act permits or requires us to refuse access to, or correction of, information. If this applies, we will explain the basis for our decision where we are legally able to do so.
14. Keeping your information accurate
We rely on the information we hold being reasonably accurate and up to date.
If your circumstances or contact details change, or if you believe information we hold about you is incorrect, please contact us so that we can update our records where appropriate.
Candidates are particularly encouraged to keep their contact details, CV and employment information current.
15. Privacy complaints
If you have a concern about the way Ripple has collected, used, stored or disclosed your personal information, we encourage you to contact us first so that we have an opportunity to investigate and respond.
We will take privacy concerns seriously and aim to resolve them fairly and promptly.
You also have the right to make a complaint to the Office of the Privacy Commissioner if you are not satisfied with how your privacy concern has been handled.
16. Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to our services, technology, legal requirements or privacy practices.
The current version will be published on our website.
17. Contact us
If you have a question about this Privacy Statement, want to request access to or correction of your personal information, or have a privacy concern, please contact:
Ripple Recruitment Limited
Email: team@ripple.net.nz
Phone: 027 647 5000
We will deal with privacy requests and concerns in accordance with the Privacy Act 2020.
Last updated: September 2026